Account protection and security

Finance attracts scammers: people here have money, hope and often no experience. Let’s look at what to protect and what to watch out for.

Data you must never share

Do not share this information with third parties, even if they claim to be employees of the company, the broker or the support team.

Your trading account password
The password gives access to your trading account and must remain confidential. Do not share it with anyone.
Codes from SMS and authenticator apps
They are used to confirm transactions and log-ins. These codes are confidential and must not be shared with anyone.
Full bank card details
The card number, expiry date and the code on the back are confidential. Do not share them with anyone.
Log-in details for your email and your broker account.
Access to your computer or phone
Do not give anyone remote access to your device. It can expose your personal data, accounts and other confidential information.

Different passwords for your email, your broker account and your trading account.
Two-factor authentication wherever it is available.
Log in to your broker account only at an address you opened yourself, not through a link in a message.
Check the website address before entering your password: fake copies differ by one or two letters.
A separate email address for financial services.

No single sign is proof on its own. But the more of them you see, the more likely it is a scam.

They promise guaranteed income or a fixed percentage per month. There are no guarantees in the market.
They show only profitable trades. All trading includes losing trades, and honest people don’t hide them.
They rush you. “Only a few spots left”, “today only”, a countdown timer on the page.
They ask you to transfer money to a personal card or to an account unrelated to the broker.
They offer to manage your account and ask for your password or access.
They won’t let you withdraw funds without paying a “tax”, “insurance” or an “unlocking fee”. A real broker does not charge you for the right to withdraw your own money.
They play on your emotions: they pity you, shame you or promise to win back what you lost.
They avoid questions about who they are and on what basis they operate.

Stop and don’t take the action you are being pushed to take right now.
Don’t transfer money or share codes.
Check the information yourself, not through links in the message.
Ask your personal manager using the contact you received when you joined, not a new one.
If you have already shared your password, change it immediately and contact your broker’s support team.

Urgency is a scammer’s main tool. Any offer you can’t think over until tomorrow is worth turning down today.

Your account password and confirmation codes. Never share them with anyone.
A promise of guaranteed income — a reason to be cautious.
A demand to pay before you can withdraw your own funds — a possible sign of fraud.
Pressure to decide urgently — a reason to stop and check the information.
If you have any doubts — take no action until you have checked the information.